This article discusses how to create a Teams webinar lifecycle journey using Dynamics 365 Customer Insights. The author shares tips and tricks for setting up the journey, including preparing emails with dynamic text, creating a dynamic event image, understanding link structure and purpose, and creating dynamic text. The article also covers creating the journey, setting goals, sending reminders, and responding to check-ins. The author concludes by highlighting the potential time savings in event management by using this approach.
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