Connecting a Copilot voice agent to Dynamics 365 Customer Service | Getting Started w/ D365 Shorts
Learn how to connect a Copilot voice agent to Dynamics 365 Customer Service in this episode of "Getting Started With" series. Copilot voice agents can collect input via speech, handle call transfers, and control call flows through mobile apps, messaging platforms, and call centers. To set up a voice-enabled agent in Copilot Studio, visit Microsoft Learn using the provided link. Additionally, join the Dynamics 365 Community to access more tips and connect with other users.
Video 5m
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