LiveChat4Dynamics is a new app that brings live chat functionality directly into Dynamics 365 CRM. It allows businesses to engage website visitors instantly, track interactions, and boost overall sales productivity. With LiveChat4Dynamics, sales representatives can respond to queries from website visitors without switching between platforms, as all communication is stored within CRM. The app also offers features such as real-time notifications, conversation tracking, and CRM record creation. By integrating live chat into CRM, businesses can provide personalized, real-time assistance, nurture leads, and improve customer satisfaction. LiveChat4Dynamics is part of the omnichannel suite of communication apps that includes Dynamics 365 Text SMS Integration and WhatsApp Chat integration with Dynamics 365 CRM.
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