Under the Hood: Building an AI-Driven Storefront with Dynamics 365 Commerce
Retail is evolving with digital growth, but physical stores remain crucial. Dynamics 365 Commerce POS is now an intelligent platform with Copilot AI capabilities for personalized customer experiences. The new framework enhances omnichannel retail with React and Fluent 2 Design, improving checkout efficiency and payment workflows. Features include inline actions, optimized payment capture, loyalty upsell prompts, and toast notifications for real-time alerts. These updates empower store associates with actionable insights and streamline operations for a smarter retail experience.
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