Advocating for customers and partners, with Guus Krabbenborg
In this episode of The MSDW Podcast, Guus Krabbenborg discusses the challenges and goals of ERP projects, the role of Microsoft in the Business Central partner channel, and shares customer anecdotes. He emphasizes the importance of customer happiness as a metric of partner success and highlights the need for partners to provide direct and honest guidance to clients. Krabbenborg also talks about the continuing challenges of cloud ERP projects and the prevailing "on-premises way" mindset among partners. He concludes by mentioning the ERP Masterclasses and sharing a related customer story.
Podcast 5m
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