Microsoft Dynamics 365 Contact Center has achieved HITRUST certification, ensuring healthcare data security in cloud-based solutions. The certification helps address AI-driven healthcare challenges and sets new standards for secure patient engagement. Dynamics 365 Contact Center offers AI-first solutions with HITRUST certification, enabling automation, secure human interactions, and streamlined workflows. The platform complies with HIPAA and HITECH Acts, providing governance and assurance for patient engagement. It helps healthcare organizations modernize service operations and adopt AI while maintaining trust and compliance. Visit the Dynamics 365 Contact Center compliance page for more information.
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