Enabling fast, flexible, cost-effective service with Microsoft Copilot in Dynamics 365 Field Service
Microsoft Copilot in Dynamics 365 Field Service brings AI capabilities to field service managers, automating work order management and optimizing scheduling. The latest update introduces enhanced Copilot capabilities, allowing managers to interact with Copilot using natural language to extract essential details and summaries from work orders. Field service managers can also tailor how Copilot generates work order summaries for more advanced reviews. Visionet, a Microsoft Managed Partner, has extended Dynamics 365 Field Service and Resource Scheduling Optimization (RSO) capabilities to achieve a more customized and efficient system. They have integrated Copilot automation capabilities to help service organizations optimize schedules for field technicians, manage downtime, and respond in real-time to schedule changes.
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