G&J Pepsi profit rises by $30 million with Microsoft Dynamics 365
Microsoft partnered with G&J Pepsi to help them transform their business and adapt to changing market needs. G&J Pepsi implemented solutions like Microsoft Dynamics 365 Field Service, Microsoft Dynamics 365 Remote Assist, and Microsoft Dynamics 365 Sales to maximize customer service, revenue, and cost savings. The company broke down siloes and created a customer engagement management platform to provide real-time visibility into customers. They also simplified and enhanced business processes, improving employee experiences. The implementation of Dynamics 365 Field Service and Dynamics 365 Sales accelerated customer response times and improved first-time fix rates. Overall, G&J Pepsi experienced streamlined operations and achieved a $30 million ROI over three years.
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