WhatsApp, Text SMS, and Live Chat Integration – Dynamics 365 Omnichannel suite by Inogic!
Inogic's Omnichannel Suite offers integration solutions for WhatsApp, SMS, and Live Chat within Dynamics 365 CRM. These channels provide faster and more engaging communication options for businesses to connect with their customers. WhatsApp has a 98% open rate and businesses have seen a rise in sales and conversions by using it. SMS is trusted by 77% of customers and offers quick and personalized communication. Live chat is preferred by 41% of consumers and has a high customer satisfaction rate. Inogic's suite allows businesses to manage all customer chats in one place, create CRM records directly from the chat, and store chat history for easy access. Webinars are available to learn more about the suite.
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