WhatsApp4Dynamics is a new app that offers seamless integration of WhatsApp Business with Microsoft Dynamics 365 CRM. The app allows users to manage all WhatsApp conversations within Dynamics 365 CRM, receive instant alerts on messages received on WhatsApp within the CRM, save chat history within Dynamics 365 CRM, and automate sending WhatsApp messages. The app also allows users to create CRM records right from a chat, share different files and media, and supports multiple languages. A 15-day free trial of WhatsApp4Dynamics is available for download from Microsoft Appsource.
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