AI is revolutionizing the way we work and live, and it's already making a significant impact in CRM. AI's ability to summarize data quickly and accurately is one of its biggest advantages, and it can also generate responses to emails without human intervention. However, it's important to use AI responsibly and as a copilot, not as an automatic replacement for things. The future of AI and CRM will see even more integration with other technologies like IoT and blockchain, allowing for even more automation and efficiency in the way we work.
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