Time Zone Labels in Dynamics 365 Customer Insights - Journeys Events


Time Zone Labels in Dynamics 365 Customer Insights - Journeys Events: This article discusses the issue with the "Event time zone" field in Dynamics 365 Customer Insights - Journeys. The field only displays the correct GMT offset time zone for half the year in regions that use daylight savings. The article suggests creating a new field to store the correct and neater time zone label for all events. It also explains how to create a Power Automate flow to generate this label and use it in event communications. The article includes screenshots and step-by-step instructions for creating the flow.


Article 6m

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