Custom button in Dynamics 365: Trigger journeys with one click

This article discusses how to create a custom button in Dynamics 365 that can trigger journeys. The author explains that custom triggers can be created using Power Automate or the Dataverse trigger, but they want to go a step further by using a custom trigger and JavaScript in Dynamics 365. The article provides step-by-step instructions on how to create the button in the command bar and how to create the trigger in Customer Insights. The JavaScript code for the trigger is also provided. The article concludes by mentioning that the script will need to be added to a web resource and attached to the button.

Article 11m Pauline Kolde

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