Extending Copilot in D365 Sales - Part 2: Prompt Guide
In this video, the presenter demonstrates how to extend Copilot in Dynamics 365 Sales by configuring the Prompt Guide. By adding a new prompt group with a custom prompt, users can create a new case in Dynamics 365. This builds upon the previous video where the presenter showed how to create a new topic in Copilot that calls an action to generate a new case. The video provides step-by-step instructions and examples. For more information, there is a related article and the full topic code can be downloaded. The presenter encourages viewers to leave comments and provides links to their Twitter and LinkedIn profiles.
Video 5m
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