Microsoft's digital technology specialist from Singapore shares insights on enterprise-scale Power Platform implementations and how AI is transforming business processes across industries. The discussion explores the psychological barriers enterprise architects face when considering low-code platforms, parallels between historical resistance to .NET and hesitation about Power Platform, and real-world success stories from major banks and global organizations. The impact of agentic AI on eliminating "performance leaks" in organizational workflows and transforming contact centers with intelligent routing and AI-powered agent assistance are also discussed. Additionally, the Power Platform's ability to enable the consolidation of business processes is highlighted.
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