Dynamics 365 Wave 2 2023: Top 10 Features You Need to Know!
The video highlights the top 10 features of the Wave 2 2023 Release for Dynamics 365 Sales, Marketing, and Customer Service. The features include personalized customer experiences, lead qualification and routing, integrated analytics dashboards, AI-generated summaries for accounts, leads, and opportunities, AI-generated preparation notes for meetings, AI-recommended content for customer engagements, recommended actions for email follow-ups, AI-generated proposals to accelerate sales, and conversation summarization with Copilot. Links to the feature release notes are provided for more information.
Video 21m
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