Extend Copilot for Microsoft 365 with Dynamics 365 Data (preview)


This article discusses how to extend Copilot for Microsoft 365 with Dynamics 365 data. Copilot is a chat bot that integrates work content and context into its chat capabilities. By enabling plugins for Copilot for Microsoft 365, users can ask questions about data from other applications, such as Dynamics 365 CX or Field Service. The article provides step-by-step instructions on how to opt-in to the plugins, deploy the app, and access it in Microsoft Teams. It also includes examples of prompts that can be used to interact with the Dynamics 365 Sales plugin. Overall, this feature allows users to enhance their Copilot experience by accessing data from various applications within Microsoft 365.


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