Personalize experiences and messages with calculated metrics
Use calculated metrics like LifeTimeSpend or CurrentYearSpend to personalize content and experiences. This allows for conditional content based on customer spending (e.g., higher spend customers receive higher discounts) and differentiated journeys (e.g., high-spend customers get early flash sale notifications). Learn more about this feature on the Microsoft Dynamics 365 website. Join the Dynamics 365 Community for further engagement.
Video 14m
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