Implementation Optimization Resources for Dynamics 365 Customer Service | FastTrack Tech Talk
This video is a TechTalk from the Dynamics 365 FastTrack Team, discussing implementation optimization resources for Dynamics 365 Customer Service. They introduce the Implementation Guide Extension, which is a library of resources for customization, configuration, and operation of the platform. They also highlight the Channel Integration Framework resources, including the CIF V2.0 API Simulator and Click to Dial for Channel Providers. This TechTalk is perfect for developers and users looking for reusable guidance. For more TechTalks, visit the Dynamics 365 Community site. The community is also a great place to find tips from Super Users, MVPs, and other experts. Visit the Community to ask your questions.
Video 11m
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