How to integrate Dynamics 365 Customer Insights Journeys and Data
The article discusses the integration of Dynamics 365 Customer Insights Journeys and Data. It highlights the benefits of using these tools together to create personalized experiences for customers. The article provides step-by-step instructions on how to connect Customer Insights Journeys with Data, enable audience configuration, use segments from Customer Insights Journeys, and utilize Customer Insights Data in emails and journeys. It emphasizes the importance of establishing a connection between the two modules and designating customer profile attributes. The article also mentions the ability to export segments from Customer Insights Data to Journeys and the power of personalization in emails using profile data.
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