Monitor Copilot Studio Agents at Runtime: Purview, Transcripts, and Application Insights

The article discusses the importance of monitoring Copilot Studio Agents at runtime using tools like Purview, application insights, and dataverse transcripts. It identifies two main monitoring challenges: compliance and security, and operational efficiency. Compliance monitoring involves using tools such as Purview Audit Logs, Communication Compliance, and Insider Risk Management to track if sensitive data is being shared or risky behaviors are occurring. Operational monitoring leverages Application Insights and Dataverse Transcripts to ensure agents are functioning correctly by tracking topics triggered, conversation successes or failures, and system performance metrics. The roles involved in managing these tools vary, with compliance and security teams focusing more on Purview-related tools while operation aspects are managed by the CoE teams. The article also highlights the necessity for specific configurations, roles, and licenses for effective monitoring and lists various tools and their associated constraints and audience.

Article 3w Valentin Mazhar

---

Login now to access my digest by 365.Training

Login