How to do Blind Returns in Dynamics 365 Supply Chain
This video explains how to do blind returns in Dynamics 365 Supply Chain. When items arrive at the dock door without an RMA from a customer, the new blind return feature allows warehouse workers to handle this scenario. By having a customer number, the warehouse worker can do a return and create the RMA directly from a mobile device. The video demonstrates an example of scanning in an item without an RMA, creating the RMA, and putting away the item. Follow the presenter on LinkedIn for more information.
Video 14m
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