Dataverse: AIReply in action
The article explains how to use AIReply, one of the Dataverse AI functions, to automate feedback creation. AIReply allows users to provide feedback text, which is then translated to English (if necessary), and sentiment, escalation level, and title are set automatically. The article provides a step-by-step guide on creating the necessary tables, relationships, and attributes for the demonstration. It also includes the code for the plugin that executes the AIReply function and maps the returned JSON values back to the Case entity. The article concludes with a demo of the AIReply functionality.
Article 11m
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