Secret weapon for HR! Dynamics 365, Copilot Studio & ServiceNow Hack!
This video showcases a self-service solution for Microsoft Dynamics 365 HR that includes an AI chatbot built with Microsoft Copilot Studio and integrated with ServiceNow. Employees can chat directly within Dynamics 365 HR to get answers to HR and IT-related questions. If the chatbot can't find the answer, it automatically creates a ServiceNow ticket for the HR or IT team to address. Users can track the ticket and follow up on pending activities. This eliminates the need for back-and-forth emails and provides instant answers for employees. Watch the video to see how this solution can empower your HR department.
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