Microsoft is a Leader in The Forrester Wave™: Sales Force Automation, Q3 2023
Microsoft has been named a Leader in The Forrester Wave: Sales Force Automation, Q3 2023 report. The company received top scores in the Vision, Innovation, and Roadmap criteria for its sales force automation (SFA) platform. Microsoft Dynamics 365 Sales is designed to help sellers engage with customers more meaningfully by leveraging generative AI and real-time insights. The platform reduces complexity for sellers and provides them with tools to build connections and foster relationships without sacrificing productivity. Dynamics 365 Sales integrates with Microsoft Teams and other collaborative apps to streamline communication and improve collaboration. The platform also offers embedded insights to improve customer retention and drive revenue growth.
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