Adding images and videos to Copilot interactions enhances engagement and creates a richer user experience. The message node in a topic flow allows Copilot to send messages that are not limited to text, incorporating rich elements like images and videos. You can also use quick replies and cards to guide users through various options seamlessly. To add an image or video component, you need to provide its properties such as title, image URL, and media URL. You can also include buttons with different functionalities. Adding multimedia elements makes Copilot more interactive and visually appealing, improving user satisfaction and interaction quality.
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