In this episode, the potential of the Microsoft Power Platform is explored, debunking common misconceptions and highlighting its enterprise-level capabilities. Rami Mounla, a solution architect, shares a case study on how New Zealand transformed its passport renewal and citizenship application processes using the Power Platform. The episode discusses the integration of various Microsoft components and third-party applications, as well as the collaboration with Microsoft FastTrack. Overcoming resistance to transitioning staff from legacy systems to modern platforms is also addressed, along with the importance of coaching and refining systems based on user feedback. The episode concludes by emphasizing the superior public services, user experiences, and robust security that can be achieved through embracing the Power Platform.
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