The article discusses the importance of the business process catalog for Dynamics 365 in streamlining ERP and CRM system implementations. It emphasizes connecting real-world processes to application functionality and provides templates for structuring discovery conversations. The catalog helps organizations like Long View achieve benefits such as eliminating customizations, speeding up implementation, and accelerating organization-wide adoption. Embracing a process-focused approach in an AI-powered world ensures efficient integration of new technologies aligned with organizational goals. Success by Design and the business process catalog offer best practice guidance for successful and confident go-live with Dynamics 365.
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