Dynamics 365 Business Central is a reliable platform designed for scale. The platform has had an uptime of 99.98% in the last 3 months and handles billions of sessions and API calls. The infrastructure has load balancing and auto-scaling features to handle increased demand. The SaaS platform can handle thousands of users and databases ranging from less than 100GB to 1TB in size. The platform can also handle large volumes of web service calls and job queue executions. When moving a large customer to the cloud, it is important to test and evaluate the scalability of custom code. Microsoft is responsible for handling the complex scaling mechanisms, and partners should focus on monitoring the performance of their customers' SaaS environments. Overall, the cloud platform is mature and ready to support very large customers.
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