8 Ways To Use Standard Event Based Triggers In Your Realtime Journeys


This article discusses the three standard triggers related to events in Customer Insights Journeys and how they can be used in different ways. The triggers covered are Event Registration Created, Event Registration Cancelled, and Event Check-In. The post walks through how to use these triggers to enter or exit a journey, set wait time frames, create custom goals, and more. Examples are provided for each trigger, including using if/then branches, custom goals, and alternate exits. The post also includes tips for using attributes to branch and wait times to send follow-up emails.


Article 19m

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