New D365 Field Service Scheduling Enhancements You Need to Know!
In the video, the host explores new scheduling updates in D365 Field Service that enhance the efficiency of dispatchers and schedulers. Key updates include the ability to move and reassign multiple bookings with just a few clicks, a new full-screen Map view, the addition of week numbers, partial booking cancellations, and improvements to the Scheduling Operations Agent (SOA). The discussion also touches on whether the SOA could potentially replace Resource Scheduling Optimization (RSO) in the future.
Video 5w
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