3 Key Pillars for Driving User Adoption and Success with your Microsoft Dynamics 365 CRM

Organizations often struggle with CRM adoption, with 70% of CRM implementation projects ending in failure. However, the benefits of successful CRM implementation outweigh the risks. CRM helps build lasting connections with clients, centralizes client data, and is projected to be worth $146 billion by 2028. To ensure the success of CRM implementation, organizations should focus on high adoption rates, collaboration between departments, and cost and IT implications. High adoption rates lead to increased productivity and reduced sales cycle time. Collaboration between departments, such as sales and marketing, is crucial for lead generation and client satisfaction. Addressing cost and IT implications involves integrating alternative cloud storage and securing files and folders. Inogic offers various apps and solutions to support CRM strategy and implementation.

Article 15m CRM Software Blog | Dynamics 365

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