A Journey of Customer Delight: How Microsoft Dynamics 365 Field Service Warranties Transform Support


TL;DR: This article discusses how Microsoft Dynamics 365 Field Service warranties can transform customer support. By utilizing warranties within the Field Service toolkit, companies can provide exceptional customer service and streamline the repair process. The article outlines three steps to create a fast and frictionless customer journey using Field Service warranties. These steps include navigating to the settings area in Field Service, creating a warranty record, and mapping the records associated with the warranty. By implementing these steps, companies can enhance efficiency, simplify warranty management, and leave customers satisfied. To learn more about Field Service benefits, contact Proximo 3 or fill out their online estimate form.


Article 18m

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