The article discusses the roles involved in change management and provides tips for success. It emphasizes the importance of identifying all parties impacted by process changes and conducting an impact assessment. It also highlights the significance of management and executive sponsorship in effective communication and team buy-in. The article suggests cultivating system advocates and addressing the concerns of critics to reduce resistance to change. It concludes by emphasizing the need for a comprehensive strategy that considers the impact on all parties involved. The article also provides links to related podcast episodes for further learning.
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