Configuring Offline Chat Widget in CSw | #PowerPlatformTV 069


Learn how to configure the offline chat widget in Customer Service Workspace and Omnichannel in this video. Steps include creating a chat widget, operating hours, setting an offline widget, adding a holiday, and automated messages. Follow along with the steps on the blog linked in the video. Subscribe to POWER PLATFORM TV for more on Microsoft Power Platform, Power BI, Power Apps, Power Automate, Dynamics 365, and more.


Video 21m

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