This video demonstrates how to configure Twilio WhatsApp API within Dynamics 365 CRM to send and receive WhatsApp messages. By using WhatsApp4Dynamics, you can seamlessly integrate WhatsApp with your CRM and enjoy features like automated messages, real-time notifications, and the ability to store and access chat history. The video also provides a link to the configuration documentation for WhatsApp4Dynamics and another video for setting up WhatsApp Business API. With this setup, you can easily communicate with your customers through WhatsApp directly within your CRM environment.
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