How Copilot Agents in Dynamics 365 CRM & SharePoint Redefine Automation!
Microsoft 365 Co-Pilot is an AI-powered assistant designed to simplify work tasks and boost productivity. It integrates with tools like Dynamics 365 CRM and provides quick, accurate answers to questions in plain language. Co-Pilot eliminates the need for manual searches and helps employees work smarter and achieve more. It also enhances customer service by providing instant, accurate responses. Co-Pilot can retrieve information from sources like the Dataverse Knowledge Base and SharePoint, making it easier to find relevant content. The webinar discussed how Co-Pilot revolutionizes CRM operations and demonstrated its layered knowledge retrieval process. Co-Pilot is a game-changer for businesses looking to improve efficiency and decision-making.
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