Dynamics 365 Customer Portal is a game-changer for manufacturers, offering a virtual hub where customers have 24/7 access to information and self-service tools tailored to their needs. It boosts customer satisfaction by providing order tracking, automated RMA and warranty claims, and production reports. It also empowers sales and operations with streamlined order quoting and configuration, inventory visibility, and improved communication. The portal integrates with Dynamics 365, allowing for custom-built apps and seamless vendor interaction. It enhances the customer experience with a customized user interface and responsive design. Overall, the Dynamics 365 Customer Portal helps manufacturers streamline operations, foster collaboration, and drive customer satisfaction.
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