Microsoft's service updates for D365FO are continuous and touchless, providing new features and functionality without the need for expensive upgrades. Customers can choose to pause one update at a time and the number of service updates released annually is being reduced from seven to four. The First Release program allows select customers to take the service update all the way to production, with dedicated Microsoft engineers monitoring for any issues. Regulatory updates are new features or changes required by law, and expected downtime during an auto-update is approximately 15 minutes. PQUs are cumulative builds of hotfixes delivered with minimal impact on customers.
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