Secret weapon for HR! Dynamics 365, Copilot Studio & ServiceNow Hack!
The article discusses the use of Dynamics 365, Copilot Studio, and ServiceNow in HR. It highlights a video showcasing a self-service solution for Microsoft Dynamics 365 HR, featuring an AI chatbot built with Microsoft solutions. The article explains how employees can chat directly within Dynamics 365 HR to access information and get answers to HR and IT-related questions. If the chatbot can't find the answer, it automatically creates a ServiceNow ticket for the HR or IT team to address. The article emphasizes the importance of empowering employees with instant answers and the future of HR self-service.
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