Demystifying Contact Center | S3 EP05


In the 5th episode of "Demystifying Contact Center," Charles Drayton welcomes Edgar H. Wilson II, Dynamics 365 Customer Service Principal Program Manager, to answer questions from the Microsoft Community. Edgar answers the question of whether Dynamics 365 Contact Center can be deployed in a mixed environment with multiple CRMs in just 30 seconds. If you want to learn more about deploying Microsoft Dynamics 365 services and applications, visit Microsoft Learn. You can also find more tips on the Dynamics 365 Community website by signing up and connecting with other users.


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