Microsoft Dynamics 365 Contact Center overview
Microsoft Dynamics 365 Contact Center is a contact center solution that uses intelligence and automation to enhance customer service experiences. It offers next-generation self-service options, personalized conversations, and intelligent routing to the most suitable agent. The solution also provides real-time reporting and optimization tools to improve operational efficiency. Learn more at https://aka.ms/D365-Contact-Center.
Video 10m
Login now to access my digest by 365.Training
Learn how my digest works
Features
- Articles, blogs, podcasts, training, and videos
- Quick read TL;DRs for each item
- Advanced filtering to prioritize what you care about
- Quick views to isolate what you are looking for right now
- Save your favorite items
- Share your favorites
- Snooze items you want to revisit when you have more time