Demystifying Agents | SE02 EP 01
In this episode of "Demystifying Agents," Charles Drayton interviews Jack Rowbotham, the Marketing Lead at Microsoft Copilot Studio. They discuss the difference between agents and copilots in Dynamics 365. An agent is a term used to describe a person or entity that acts on behalf of a customer, while a copilot is a tool that assists agents in their tasks. The video provides a brief explanation of these concepts. To learn more about deploying and customizing Dynamics 365 services and applications, visit the Microsoft Learn website. Additionally, you can join the Dynamics 365 Community to connect with other users and access more helpful resources.
Video 11m
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