Microsoft has announced the general availability of the integration between Dynamics 365 Field Service and Dynamics 365 Finance and Supply Chain Management. This integration allows for seamless syncing of frontline workers, service managers, and dispatchers with the financial and supply chain aspects of the business. The integration addresses challenges such as limited financial insight, supply-driven delays, invoicing bottlenecks, and inconsistent data. Key features of the integration include data alignment, automated and precise invoicing, and full insight and management of data. By using these solutions together, organizations can boost productivity, revenue, and customer satisfaction.
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