Alexa, Field Service and Me (Part 5) - Using Azure Service Bus

This article discusses the process of using Azure Functions to create a Work Order in a Field Service scenario. The author explains how to create a queue using Service Bus in Azure Portal and then adds items to the queue using a few lines of code. The article also covers how to read the objects from the queue and retrieve the necessary records from Dynamics 365. The author provides code snippets and explains the steps involved in connecting Alexa to the Azure Function. The article concludes by comparing the response time between using Power Automate and Azure Functions, highlighting the improved responsiveness of Azure Functions.

Article 61m Carl Cookson

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