Microsoft has released the 2024 Wave 1 release notes, which include new features for Dynamics 365 Sales. One of the new features is Microsoft Copilot for Sales, which will be available starting February 24, 2024, for $50 per user/month. The features under Microsoft Copilot for Sales include cross-app experiences, such as highlighting sales information, detecting customer asks, and suggesting responses. There are also features for integrating Copilot for Sales with Microsoft Outlook and Microsoft Teams, allowing for tighter integration and collaboration. Additionally, there is a feature to extend Copilot for Sales and integrate it with Microsoft Word. Overall, these new features aim to assist sellers in their interactions with customers and improve sales productivity.
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