Alexa, Field Service and Me (Part 2) - Linking to Flow
This article is part of a series on integrating Alexa with D365 Field Service. The objective of this part is to connect the Alexa Skill to D365 and return information to the user. Alexa interacts with a web service through a HTTPS request, and the article provides a step-by-step guide on how to link Alexa and Microsoft Flow. Flow provides methods for subscribing to HTTP events, and the article explains how to configure the trigger URL in Flow and set up the endpoint in Alexa. The article also covers testing the connection and receiving information from Alexa. Additionally, it discusses authenticating the user and querying D365 for data. Finally, it explains how to respond to the user quickly and create a work order.
Article 72m
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