Copilot in Microsoft Dynamics 365 Customer Service - Case Summary and Email example


This demo showcases how Copilot in Dynamics 365 Customer Service can help agents generate optimized draft responses quickly. It focuses on using an email interaction as an example. Copilot is a feature that assists agents in providing efficient and effective customer service. For more information, visit the Microsoft Dynamics 365 Customer Service overview page.


Video 12m

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