Lead and Contact form Insights tab in Customer Insights - Journeys (without editing Form XML)


The article discusses how to add the 'Insights' tab for Leads and Contacts in Customer Insights - Journeys to custom forms without editing the form XML. Previously, the only way to add this tab was by editing the form XML, but now it can be done using the Power Apps maker studio form designer. The article provides step-by-step instructions for adding the tab to custom forms. It also includes images for reference. The 'Insights' tab shows marketing interaction data for both real-time and outbound marketing on the Contact or Lead form. More information about the 'Insights' tab can be found on the Microsoft Dynamics 365 website.


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