In this article, the author discusses how to add dynamic options to Copilot Studio. They explain that the list of options presented to the user in Copilot is usually static, but it can be updated dynamically based on data from an HR system. The author provides step-by-step instructions on how to create a Cloud Flow to retrieve leave types from an HR system and return them as a JSON string. They then show how to parse the JSON string into a table and use it as dynamic options in Copilot. The author notes that while dynamic options can be useful, making frequent calls to the HR system can impact performance, so it's important to consider the trade-offs.
Login now to access my digest by 365.Training